TELEHEALTH-

UPDATE 2025- telephone services are no longer covered by any insurance plan.
Fee for service will continue.

Virtual service code G2012-

Brief phone (no visual/face time) check in with a provider. Copays and deductibles may apply.

Typical cost (varies by insurer) $15-$50

Virtual service code G2010-

Brief interchange with a practitioner by sharing an image or test results (eg. By text, email or fax). Copays and deductibles may apply.

Typical cost (varies by insurer) $15-$50

Telephone service code 99441-99443-

Time-based, patient-initiated, phone encounter requiring practitioner medical decision making and management. Copays and deductibles may apply.

Typical cost (varies by insurer) $37-$200

Telemedicine service code 99201-99215-

Time-based "office visit" codes are applied in the same way as with the classic "in-person-clinic" setting. This is a complete office visit with a provider, minus a hands-on physical exam, using an electronic real-time “face-time” device. We will be using our laptops and workstations with doxy.me applications for this service. Insurance coverage variable.

Typical cost (varies by insurer) $70-$340 for time-based coding.

Telemedicine visits are available daily.

Our Highland Park office is also open for in-person care at this time. If Illinois regresses their "Phase" designation, we will reorganize our schedule to accommodate more telemedicine visits.

We will be performing virtual services by our providers for quick questions coming in via phone or fax by patients, other providers, and pharmacies and we will bill your insurance accordingly.

For established patients, we will continue courtesy nursing triage by phone for routine questions or action plan review. If practitioner input is required to answer a triage question by phone, change an action plan or provide a service, applicable telephone services will be charged and submitted to your insurance plan (variable coverage).

As insurance rules are changing by the day, we will try and keep this page current (12/12/24).

We will be scheduling “telemedicine” office visits in the usual way, as if you were scheduling a visit to our clinic but will invite you via email with a link to join a telemedicine video call at your appointment time.

The encounter will proceed much like an office visit, with receptionist verification of insurance and demographics, followed by technician triage questions, followed by a medical history taken by the physician assistant, followed by our usual assessment and plan discussion and teaching points. Written action plans will be sent by email at the conclusion of the visit.

For commercial insurance, we will ask for a security deposit at the time of service. Please see our insurance page for more information on this policy.

Shot patient expectations: Due to insurance rules, routine "vial check" appointments will be scheduled as a telemedicine or in-person visit on a separate day from your injection.

Please call to schedule your appointment and we will advise which appointment type is appropriate.